Gewährleistung in der Praxis

Screenshot 2013-11-28 12.53.57

Nachdem das iOS 7.03 update das iPhone meiner Frau offenbar langfristig vom WiFi abgehängt hat wurde mir heute vom Apple Suport empfohlen doch die Gewährleistung des Händlers in Anspruch zu nehmen (das iPhone ist 1,5 Jahre alt und funktionierte vor dem Update einwandfrei).

Nach der bis dahin bereits recht frustrierenden Erfahrung versetze der Anruf beim Händler dem Verbraucherschutz endgültig den Todesstoß: Der Händler bezog sich auf den Gesetzestext und verlangte von mir einen Nachweis dass es sich um ein nicht durch mich hervorgerufenes Problem handelt.

Screenshot 2013-11-28 12.53.57


Tolle Wurst – mit dieser Nummer ist bei allem was die Komplexität einer Glühbirne überschreitet die Gewährleistung praktisch hinfällig – das hat der Gesetzgeber schlau im Sinne der Wirtschaft geregelt. Ich bin begeistert. Nicht.

Einziger Ausweg: Apple bietet einen einmaligen Austausch für 211,– EUR an. Ein neues Motorola Moto G kostet 169,– . Hmm…..

iOS 7 update kills iPhones

Screenshot 2013-11-10 20.55.12

Screenshot 2013-11-10 20.55.12

My wife has been a happy user of her iPhone 4s for more than a year. Until tonight, that is.

Her iPhone was updated to iOS 7 some weeks ago, this evening she accepted the phone’s request to update to 7.03. That’s when it started: after the update all network activity seemed to be quite slow. I looked at the phone an saw that the WiFi button was greyed out and would not allow me to enable WiFi!

The problem seems to be wee known: there are 50+ pages in Apple Support forums, and the issue even has its own web site.

Summary: an official Apple iOS update will kill the hardware of your iPhone, and Apple wants you to pay to fix what they broke.

Anybody else affected?

Not funny.

WiFi Overload

Bildschirmfoto 2013-01-18 um 21.59.26

4 Laptops
2 iPhone 4s
2 iPod Touch
2 Kindle Paperwhite
1 Kindle Fire
1 iPad
1 Android Phone
1 AppleTV
1 TV
1 Wii
1 Logitech Squeezebox

That makes roughly 15 devices living in my WLAN, operated by the small Router above. Over the last few days I had to reset it a couple of times. Any recommendations for a WiFi Router that will deal with our household more easily…?

iPhone 3G order: cancelled

Yeah, I know what you’re saying. But let me explain:

T-Mobile took my order without being able to give the slightest indication of a delivery date. Meanwhile I have been trying to sell my 16 GB 1st Gen. iPhone on eBay, without success. Starting end of June, I’ve had 3 buyers bail out (more on that in a separate post – eBay is seriously broken for sellers), so that iPhone is still with me.

I also happen to use a Huawei E172 USB 3G modem with a Vodafone 3G flat rate data tariff. A quick call got a cheap twin SIM card, without any additional monthly cost. With that in my iPhone, I’m pretty close to what I would have gotten with the 3G iPhone, less 3G, GPS and the WiFi flat rate.

I recently tried the non-GPS Google maps, and I was positively surprised how good the location functionality is, it’s totally usable for what I need it (for in-car navigation and geocaching I have two Garmin GPS units – that’s more than enough GPS for me).

Regarding WiFi, I have recently joined FON, which should supply me with enough bandwidth on the go.

I also updated my iPhone to a jailbroken 2.0 firmware, so I’m pretty much sorted.

Nokia E61i: Advanced WiFi configuration?

I’d like to configure an Access Point with certificate based authentication (IEEE 802.1x P-EAP, EAP-MSCHAPv2) and automatic key distribution for WEP.

Unfortunately, the E61i keeps asking me for the WEP password.

Is there a way to do that kind of WiFi configuration on a Nokia S60 device?

Universal Wireless Repeater

Over the last few evenings, I have spent quite some time trying to figure out a combination of WPA (wireless protected access) and WDS (wireless distribution system) that actually works.

My DSL line ends in the basement of our house, and my wife’s office is on an upper floor. The signal of my primary WiFi router (AVM Fritz!Box 7050) doesn’t make it that far, so I set up a trusty Linksys WRT54G as a WDS repeater. That worked well, but it didn’t allow me to activate WPA encryption on the connection, as WDS over WPA just does not work in this combination. Not that I’m too scared about neighbours using my internet connection, but when someone from roughly 300m away told me they could see my SSID, I got a bit worried.

I went out and bought a second Fritz!Box, as some people mentioned this would be a solution. Unfortunately, with AVMs latest firmware update (…) there seem to be a few problems with exactly this setup. My wife going “what’s wrong with the internet again…?” didn’t exactly help.

Today I found this via Lifehacker (what a GREAT blog!):

“This How-To provides step-by-step instructions for creating a Universal Wireless Repeater appliance: a device that you can place anywhere and it will wirelessly repeat the strongest signal, onto another wireless network (with or without security). This functionality is also known as Wireless Client Bridge, or Range Expander. Unlike WDS, once you have this appliance setup, it will work with any open network.”

Doesn’t this sound just great?? I’ll give it a try tonight. Good thing I kept the Linksys.

Mobile Connectivity: Unaffordable

Vinnie Mirchandini complains about the cost of being (and staying) mobile while on the road.

Benn there, done that, got the bills to prove it.

It’s not like this couldn’t be easier. It’s not a matter of technology, either. It’s just a repetition of what happened with landline internet access: rip off the customer as long as you can, then at some point somebody offers a cheap alternative, and the floodgates open. This happened with telephony, mobile telephony, ISDN internet, and now it’s WiFi and mobile.

Already we’re beginning to see mobile flat data tarrifs appearing, and the EU is going to crack down on roaming charges soon. One year, maybe two years, and we’ll see pan european or even world wide flat rates for mobile professionals.

Mark my words.