in Apple

iTunes 6 no longer playing your purchased music (Error -208)?

That was odd – after upgrading to iTunes 6, trying to play my purchased music brought up the authorization dialog. After entering the password, it said I was authorized, then another dialog box said “Error -208” and the songs wouldn’t play.

A quick search on found this, which linked to this fine blog post:

“My friend Jason couldn’t authorize iTunes to play some songs he’d purchased (on the same machine he’d purchased them on), and he found the answer on a discussion board:

% sudo mkdir -p /Users/Shared
% sudo chmod 777 /Users/Shared

Doing some investigating of my own, I found a hidden “SC Info” folder that directly links to the iTunes authorization mechanism. I deleted the folder and iTunes prompted me to enter my authorization information again, and then the folder was there again. The folder contains only a single file:

[8:18am iacas@Gaia:/Users/Shared/SC Info] % lis
total 8
drwxrwxrwx 3 iacas wheel 102 May 2 08:17 ./
drwxrwxrwt 3 root wheel 102 May 2 08:17 ../
-rw-rw-rw- 1 iacas wheel 200 May 2 08:17 SC Info.sidb

Wonder what “SC” and “si” (db = database I would imagine) stand for… At any rate, a useful and helpful hint to those having trouble getting authorization to “stick.””

Same procedure applies for Windows systems – delete “C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info”, and you’re done.

Crap. Apple really need to fix their installers. I’m also still getting the “iTunes couldn’t update the standard audio player” error…

Leave a Reply



  • 30515e3b0d96 December 19, 2010



  • barfi Culture | Community | Chilling topic December 19, 2010

    […] Have you tried the discussion forums on the Apple Website? or this? or this? […]

  • iTunes + iPod Error 208 Driving me INSANE! - MacTalk Forums December 19, 2010

    […]…sic-error-208/ feed:// __________________ Grrrr, Arrrrghhh!!! Check out my photo gallery!!! You cannot ignore An Inconvenient Truth. […]

  • Apple - Support - Discussions - Error 208 ... December 19, 2010

    […] Here is what happened to me and I finally found a solution for error code 208 aka (-208)My laptop was recently repaired and the motherboard was replacedWhen I got the computer back I logged onto Itunes and downloaded 3 songs. When Itried to play them I got the 208 error everyone is talking g about. Also, none of the other 60 songs I purchased would play.I tried the methods listed in this postMethod A1. Advanced>Deauthorize computer2. Check for Purchases 3. Or select a purchased song in the library and follow the prompts to authorize the computer againThis did not work at all (I never received a deathorization successful dialogue box, see method B step 3)Finally I found this post in the forum from Bruce Hoover, published by Frank Koehntopp followed this link, and with a combination of suggestions this is exactly what I did to get all my purchased music to playMethod B1. Delete this file folder: C:Documents and SettingsAll UsersApplication DataApple ComputeriTunesSC Info (see gadget guy link for more info on the SC folder)2. Open iTunes and select Advanced > Deauthorize computer3. iTunes then accesses the music store (make sure you have your internet connection on). After a minute a Dialogue Box appears that states “This computer has been successfully deauthorized” When I tried method A listed above on numerous occasions, this dialogue box never appeared. Must have something to do with the information in the deleted SC folder4. Next I selected a purchased song in my iTunes library to play it and a dialogue box appeared “This computer is not authorized to play XXX….” To play this song you must authorize the computer….” So I entered my password and selected the authorize button5. FINALLY a dialogue box appeared that stated “Machine authorization was successful” “You have authorized a total number of 1 machine out of 5 available.6. For those that never had their purchases downloaded try -Advanced>Check for Purchases from the iTunes menu. I didn’t have to do this since mine downloaded but would not play7. NOW ALL MY PURCHASE MUSIC PLAYS!!!!!!!!!!!!!!!!!!!!!!!I have version 6 (not the newest version of iTunes). I was about ready to uninstall the old version, upgrade, deactivate my firewall and even go back to a previous restore point. I am glad I did not go through all the pain many of you have. This method worked for me and it sounds like the SC folder was the culprit. Please note that after you are back up and running the SC folder is created again.I have 3 different accounts on my computer. After I completed method B, all I had to do was click on songs purchased under the other 2 account names (you can find this by right clicking on a purchased song and selecting Get Info. User account is listed on the right sideI hope this helps!Jim BordwineXP     none XP     none Did this topic solve your issue? […]

  • GoodSound! "How To" Archives December 19, 2010

    […] Finally, if the authorization database on your computer (what’s called the "SC Info" file) becomes damaged, you can lose access to all of your downloads, and it’s not always possible to fix the problem from within the iTunes software. Check out the discussion threads about the infamous Error-208 for ideas about how to recover from this type of problem. […]

  • Thiti V. Sintopchai December 19, 2010

    to reauthorize the computer. It can connect to Apple server but “error -208” screen pops up just after it says authorization completed. iTunes still wouldn’t play my purchased music. I search around and found the following two postings relevant: GadgetGuy: October 18, 2005 October 18, 2005. What a coincidence they are both posted on October 18, 2005. Basically here’s what they say: 1. Close iTunes and QuickTime 2. Remove the folder “C:\Documents and Settings\All Users\Application Data\Apple