06Jul

Bye bye, Plaxo!

Posted by Frank Koehntopp as Blogging

Welcome back!

I’ve been using Plaxo for several years now. Plaxo’s main advantage over any over solution has always been that it will automatically keep my address book up to date whenever people change their own data. We use Outlook at work, so to be able to keep my address book current was fantastic.

Today I realized that my sync from Outlook did not seem to do anything. Then I saw people tweeting that Plaxo will start charging for the Outlook sync feature. A quick look at my sync options confirmed this:

greenshot_2009-07-06_11-58-15

They didn’t even offer to export your contacts. I used the trial upgrade to premium, but even that did not offer an export function.

I don’t need another silo. I’m done with Plaxo, and I cancelled my account today. Looking at Twitter, I’m not the only one…

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  • On July 7th, 2005, Plaxo announced it had struck a deal with America Online to integrate its contact management service with its AOL and AIM products.
  • Plaxo provides automatic updating of contact information. Users and their contacts store their information on Plaxo's servers. When this information is edited by the user...
  • I head up marketing at Plaxo and appreciate your feedback. One clarification: we offer export, for sure. Always have. Always will. In fact, we also have a "Portable Contacts" endpoint, which means other services can offer Plaxo address book import. We definitely do not want to build a silo!
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