Excellent article by Niall Kennedy:
“As Silicon Valley debates the worthiness of Ajax vs. Flash and the best new way to add tagging everywhere, my parents’ VCR still blinks 12:00. My mom listens to her favorite music and radio stations on a $40 clock radio because she can never figure out the complex home theater system. In our quest for the latest and greatest technologies we may be overlooking the masses of users waiting for technologies to enrich their lives.”
Go read the full article – we all should remind ourselfes of that more often, it’s way too easy to fool yourself into believing “they’re all like us”.